Terms & Conditions. Privacy Policy. Return Policy.

  • Terms & Conditions.

    Last Updated: 2024-12-13

    Introduction

    Welcome to JWN Collection. These Terms and Conditions ("Terms") govern your use of our website located at JWN Collection and the purchase of products through our website. By accessing or using the website, you agree to comply with and be bound by these Terms.

    1. Acceptance of Terms

    By accessing and using this website, you accept and agree to these Terms. If you do not agree to these Terms, do not use the website.

    2. Products and Pricing

    Product Descriptions: We make every effort to ensure the accuracy of product descriptions, including pricing, images, and availability. However, we do not warrant the accuracy, completeness, or reliability of any product information.

    Pricing: Prices for products are listed in CAD ($) and are subject to change without notice. All prices are inclusive/exclusive of applicable taxes, shipping, and handling fees unless otherwise stated.

    Availability: Product availability may vary, and we cannot guarantee the availability of any product. If a product is out of stock, we will notify you and offer alternatives or issue a refund.

    3. Orders

    Order Confirmation: When you place an order, we will send an order confirmation email. This does not signify acceptance of your order but is an acknowledgment that we have received it.

    Order Acceptance: We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders that may violate these Terms, are flagged as suspicious, or cannot be processed due to inventory issues.

    Payment: Payment must be made at the time of purchase. We accept payment via [list payment methods like credit cards, PayPal, etc.]. You agree to provide accurate payment information and authorize us to charge the applicable amounts for your purchase.

    4. Shipping and Delivery

    Shipping Policy: We offer shipping to Canada & the US. Shipping costs will be calculated at checkout and added to the total price of your order.

    Delivery Time: Delivery times may vary depending on your location and the availability of the product. We will provide an estimated delivery time upon processing the order.

    Customs and Duties: For international orders, you are responsible for any customs duties, taxes, or additional fees imposed by your country.

    5. Returns and Refunds

    Return Policy: You may return products within 30 days from the date of delivery for a full refund or exchange, subject to the following conditions:

    The product must be unused, in its original condition, and in the original packaging.

    Return shipping costs are the responsibility of the customer, unless the product is faulty or damaged.

    Refunds: Refunds will be processed to the original payment method once we receive and inspect the returned product. Please allow 5-10 business days for processing.

    6. User Accounts

    Account Registration: To place an order, you may be required to create an account with us. You are responsible for maintaining the confidentiality of your account information, including your password.

    Account Security: You agree to notify us immediately of any unauthorized access or use of your account. We are not responsible for any losses resulting from unauthorized use of your account.

    7. Privacy and Data Protection

    Privacy Policy: We are committed to protecting your privacy. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.

    Data Protection: By using this website, you consent to the processing of your personal data as described in our Privacy Policy.

    8. Intellectual Property

    Ownership: All content on this website, including text, images, logos, and graphics, is owned by JWN Collection and is protected by intellectual property laws.

    License: You may use the website and its content only for personal, non-commercial purposes. You may not reproduce, distribute, or modify any content from the website without our prior written consent.

    9. Prohibited Activities

    You agree not to engage in the following activities on this website:

    Violating any applicable laws or regulations.

    Attempting to hack, disrupt, or damage the website or its functionality.

    Using automated tools or bots to access or collect information from the website.

    Engaging in fraudulent or deceptive activities.

    10. Limitation of Liability

    To the fullest extent permitted by law, JWN Collection will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or the purchase of products. Our liability will be limited to the amount paid for the products in question.

    11. Indemnification

    You agree to indemnify and hold JWN Collection, its employees, directors, and affiliates harmless from any claims, losses, damages, liabilities, and expenses arising out of your violation of these Terms or your use of the website.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles.

    13. Modifications to Terms

    We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated date. Your continued use of the website after such changes constitutes your acceptance of the new Terms.

    14. Contact Us

    If you have any questions about these Terms and Conditions, please contact us at:

    Email: jwncollection.com@jwncollection.com

  • Privacy Policy.

    Effective Date: 2024-12-13

    Introduction

    JWN Collection ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website JWN Collection, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

    By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

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    1. Information We Collect

    We may collect information about you in a variety of ways. The information we may collect on the Site includes:

    1.1 Personal Data

    - Personally identifiable information, such as your name, email address, shipping address, phone number, and payment details, that you voluntarily provide to us when you register on the Site, place an order, or communicate with us.

    1.2 Derivative Data

    - Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.

    1.3 Financial Data

    - Payment card information or other payment details required for processing transactions on the Site. (Note: Payment processing is managed by third-party services, and we do not store complete payment card details.)

    1.4 Cookies and Tracking Technologies

    - Information collected via cookies, web beacons, and other tracking technologies to improve your browsing experience on our Site.

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    2. How We Use Your Information

    We use the information we collect about you to:

    - Process your transactions and fulfill your orders.

    - Provide customer service and support.

    - Personalize your experience on the Site.

    - Send marketing and promotional communications (where permitted by law).

    - Improve the Site and enhance user experience.

    - Protect against fraudulent or illegal activity.

    - Comply with legal obligations.

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    3. Sharing Your Information

    We may share your information in the following circumstances:

    3.1 Service Providers

    - We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and website hosting.

    3.2 Legal Obligations

    - We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations or to protect our rights.

    3.3 Business Transfers

    - In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

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    4. Your Privacy Rights

    Depending on your location, you may have the following rights regarding your personal information:

    - Access, correct, or delete your personal data.

    - Opt out of marketing communications.

    - Restrict or object to certain data processing activities.

    - Withdraw consent where data processing is based on your consent.

    To exercise your rights, please contact us at jwncollection.com@jwncollection.com

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    5. Data Retention

    We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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    6. Security of Your Information

    We use administrative, technical, and physical security measures to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure.

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    7. Third-Party Websites

    Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.

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    8. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

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    9. Contact Us

    If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

    JWN Collection

    jwncollection.com@jwncollection.com